Homeowner guide

Understand the situation before you decide.

A short sale may be one possible path when the mortgage balance and selling costs exceed the expected proceeds. Start with the facts, the deadlines and the questions that matter.

First questions

What should be reviewed?

  • Current estimated property value and expected selling costs
  • Total mortgage, lien and HOA balances
  • Payment status and any foreclosure notices or sale dates
  • The hardship affecting the household
  • Whether the homeowner wants or needs to move
  • Possible lender workout or retention options
  • Tax, legal and credit questions for qualified professionals
Time matters. If a foreclosure sale date, court deadline or formal notice exists, contact the mortgage servicer and appropriate legal counsel promptly. Listing a property does not automatically stop foreclosure activity.

Private self-check

Could a consultation help?

This questionnaire stays in your browser and is not submitted.

1. Might the home sell for less than the total amount owed?

2. Is there a financial hardship or required move?

3. Is there a missed payment, default notice or approaching deadline?

Who should be on the homeowner’s team?

A short-sale agent coordinates the listing and transaction. The mortgage servicer or investor decides whether to approve the sale. An attorney can explain rights, foreclosure timing and possible remaining liability. A tax professional can address potential tax treatment. A HUD-approved housing counselor can help review housing options.